Delete your account

In the app

The steps are the same on Android and iPhone.

1. Open RidePulse and sign in, if you aren’t signed in already.
2. Go to Settings → Account → Delete account.
3. Confirm it’s you: with Google or Apple if you signed in with them, or with your password if you use email.
4. Confirm the deletion.

It happens straight away and can’t be undone. If you want a copy of your data first, use Settings → Your data → Export before you delete.

By email

If you can’t open the app, write to contact@bitfuzed.com from the email address of your RidePulse account (for Apple’s Hide My Email, tell us the relay address shown in your Apple Account settings). We’ll delete the account within 30 days and confirm by email.

What gets deleted

• Your account details: display name, country and data sharing level.
• Your backup: cars, phones, runs, results and findings.
• Road events and road passes you shared.
• Raw recordings you shared.
• The link between your purchases and your account.
• Your Firebase sign-in account. If you signed in with Apple, the app also gives back its access to your Apple Account.
• Everything RidePulse stored on the phone you delete from.

What doesn’t

• Statistics already combined from many cars, such as model comparisons and the road quality map. They hold no account, car or run, so they can’t be traced back to you.
• Your Pro subscription. It’s billed by the store, so cancel it there: on Android, Google Play → Payments & subscriptions; on iPhone, Settings → your name → Subscriptions.
• Google Play and Apple keep their own purchase records under their own policies.
• Crash reports and usage statistics, which aren’t linked to your account, expire on their own (90 days and 14 months).

More detail is in our privacy policy.